About us

FAQ

We have compiled an FAQ list of questions we frequently receive on similar topics grouped by subject. You may find the answer to your question here.

Music Programme

  What musical philosophy does Radio Swiss Pop follow?

When choosing the tracks to play, our music programmers observe strict format requirements, which we have drawn up on the basis of countless listener surveys and auditorium tests. Our format concentrates on the Music of the past 40 years, with an emphasis on melodic, catchy pop music, and a schedule made up of 50% Swiss music. Of course, we also consider classics from the 60s and 70s, although they tend to be played a little less often.
The programme is balanced throughout the year and – with the exception of the Christmas programme during the Advent period – does not take special account of topical events such as birthdays, anniversaries of deaths, celebrations, public holidays or seasons.

  Why do you play the same songs so often?

We play new tracks in the programme more often for the first few months and then every one to two weeks on average after that. There are over 4,500 different songs in Radio Swiss Pop’s current programme. This guarantees that the programme has a good mix.

  Why are Radio Swiss Pop jingles played so often?

Our station doesn’t have any presenters or advertising, so the way in which we identify the station on air tends to stand out more. Here, too, we have a large variety of different jingles, so that most of our listeners do not feel that they are being played too often.

  Why do you play Swiss songs so often?

Radio Swiss Pop is a licence-fee-funded radio station under public law that is run by SRG SSR. As such, part of its remit is to support Swiss music. The station fulfils this part of its remit by ensuring that around 50% of the music we play originates from Switzerland. Of course, when selecting Swiss songs, we make sure that each one fits in with our musical format, and that the recording meets our quality standards. It is also important to us to play a broad repertoire of Swiss productions, and thus enable our listeners to explore the diversity of Swiss pop music.

  What does the abbreviation «CH» stand for at the end of a title on the website?

«CH» indicates that the piece played has a link to Switzerland. This may relate to the performer or the composer.

  Three weeks ago, I heard a track I liked. How do I find out what it was called?

Under Music programme / Search programme, you’ll find the tracks that have been played over the past three months, and those for one month in advance. Just click on the day on which you heard the track.

  As a listener, can I have a say about the playlist?

Yes, you can influence how the schedule is put together. Rate the individual songs directly via the Music programme, or by searching the Music database section and telling us whether you would like to hear a particular song more or less often. You can also join the Music Jury and receive a selection of songs to rate each week.

  I have a music tip for you. What should I do?

We’re always happy to receive non-binding suggestions in writing at the email address info@radioswisspop.ch. Owing to the large number of requests and tips, we cannot respond to all the enquiries that we receive.

  Can I request a track?

We do not offer a requests show. Our music editors regularly select new, suitable titles in line with our programme philosophy, in order to include them in the programme.

  There is a title in your programme which is no longer available as a recording in the shops. Can you make me a copy?

For copyright reasons we are not permitted to produce copies of pieces of music. This also applies if the piece is no longer available.

Music database

  Where can I find a particular artist’s tracks in the playlist?

Go to the Music database to find all the tracks from a particular artist that are included in our playlist. That is also where you’ll find a biography, discography and the works we include in our playlist, as well as their next broadcast dates.

  How can I find out whether you include a particular track or artist in your playlist?

Go to the Music database and enter the track or the artist in the search field.

Reception

  In what quality will I hear Radio Swiss Pop if I activate the stream in the app or on the website by clicking on «Start the radio» or by opening the external player?

If you click on «Start the radio» or listen via the external player on our website you will receive Radio Swiss Pop in mp3 format and at a quality of 128 kbps. If you use the app, you will activate the aacPlus stream at 32 kbps as standard. However, if you click on «HQ» at the bottom of the app, you can switch to the aacPlus stream at 96 kbps and thus enjoy a higher level of quality.

  How can I listen to Radio Swiss Pop on a smartphone or tablet?

You can use our own app to listen to the station on an iPhone, or iPad, or a smartphone or tablet using the Android operating system. The app is available from the Apple App Store or the Google Play Store. If you use an iPad, you may have to remove the «iPad» search filter in the App Store before the app will be shown.
In view of the low market share occupied by the Microsoft operating system (as at September 2014), we do not offer a dedicated app for Windows Phone. We recommend the «TuneIn» radio app as an alternative for Windows Phone users.

  How can I listen to Radio Swiss Pop in the car?

To listen to our station in the car, you need a DAB+ car radio, or a car radio with internet reception. In Switzerland, more and more vehicles are being equipped with DAB+ radios. There are also various options for retrofitting VHF radios with DAB+ technology. Please ask your dealer or garage mechanic. Please note that our station is available via DAB+ in cars only in Switzerland and in border areas of neighbouring countries. For more information, please visit www.dabplus.ch.

  A short time ago, Radio Swiss Pop disappeared from its usual place on my digital radio. What should I do?

The best thing is to do an automatic station search on your radio, which will update the list of all available stations. It sometimes helps to change the location of the radio whilst the station search is running.

  Where can I find Radio Swiss Pop on FM?

Our station is not broadcast via FM, but rather on the digital DAB+ network. With DAB+, stations are not allocated a frequency in the conventional sense. After an automatic station search on your radio, you’ll find us under the name «Swiss Pop+».

  Streaming via the app isn’t working. What can I do?

We are aware of the problem. When updates are carried out to the operating systems of smartphones and tablets, all app providers need a certain amount of time to update their apps accordingly. This is unfortunately also the case with us and is unavoidable.

  How can I listen to Radio Swiss Pop using my iPad?

Our iPhone app will also work on your iPad, but to find the app itself, you will have to remove the «iPad» filter in the App Store.

  Why don’t you offer a higher streaming quality than 128kbps MP3?

In view of the very rapid pace of technical progress, a gradual increase in streaming quality is likely in the medium term, but no definite plans have yet been made. Improving streaming quality means that we will need more bandwidth for each station, and that means much higher costs. However, only a small proportion of our listeners – those with the corresponding hi fi equipment – will be able to benefit from the marginal improvement in sound quality. Our 96kbps AAC+ stream offers a slightly better-quality sound, if you would like to try it.

  Why is it no longer possible to listen to Radio Swiss Pop via satellite?

From 2016, in order to receive our programme via Eutelsat Hotbird satellite, you need a DVB-S2-compatible receiver. Otherwise reception will unfortunately no longer be possible. Our programme has not been broadcast via the Astra satellite for some time.

Various

  How is your station financed without advertising?

We are a music programme of the Swiss Broadcasting Corporation SRG SSR and are financed by the licence fees paid by Swiss tax payers.

  I have a business (shop, hairdresser’s, restaurant…) and would like to play Radio Swiss Pop. Do I have to pay a fee for the channel?

This is basically permitted, and we do not demand remuneration. On the other hand, you are obliged to follow your country’s rules for licence fees in public areas in order to protect the artists’ copyrights.

  I would like to work at Radio Swiss Pop. How and where can I apply?

We do not accept direct applications. Any vacancies will be published on the SRG SSR website. Internships are unfortunately not possible at our station.